There is currently a delay with processing the swapgate transactions.

09 Feb 2023, 11:21
There is currently a delay with processing the swapgate transactions. So it may take longer than is stated on the swapgate tutorials. Provided you have followed all the steps correctly I would ask you to give it an hour or two extra to process your swap. If after that time has elapsed and your tokens have still not arrived then we would ask you to open a ticket about the issue here so that we can track and resolve your issue.